1. AC Question's Avatar
    Locked out of my lock screen. Never had a pin on phone and the requirement for one appeared last night. Performed remote lock using ADMINISTRATION. How do I enter the password to unlock?
    02-18-2016 08:55 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! If you did a Remote Lock using Android Device Manager, that may not help if the phone already has a PIN or password set. A lot of times, you'll get a message saying something like, "Your phone already has a password set." According to the Google support page, Remote Lock "locks your device with a password if you don't already have one set."

    You mentioned never using a PIN before, and then suddenly it was asking for one. Were you using a fingerprint unlock beforehand (if your phone has that feature)?
    02-18-2016 12:18 PM

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