1. AC Question's Avatar
    Hi guys!

    So I've been having a problem with my phone while making phone calls. I've been reading other threads, which helped to confirm that my current screen protector is what is causing the problem since it is blocking the sensor.

    However, I was wondering if the protector was also causing another problem on my phone. Sometimes, especially in the dark, I try to unlock my phone, but when I either click the unlock button or double tap the screen, the screen turns on for about a second, then turns back off. Yesterday I downloaded the new Marshmallow (?) software on my phone. This problem got worse, to the point that my phone won't turn on with either the double tapping or power button. The only way I can get it to turn on is if I put it to charge.

    So does anyone know if this is just because of the tempered glass, or another issue?

    02-20-2016 11:11 AM

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