1. Shaggy15's Avatar
    I realise your data needs to be turned on to receive video/picture messages but when people send those message to me when my data is turned off I turn my data on and attempt to download them and it makes no difference. The only time I can view those messages is if my data is turned on before people send picture/video messages? I have a samsung galaxy ace.
    02-20-2016 11:32 AM
  2. dpham00's Avatar
    Try to clear cache on the messaging app
    02-20-2016 12:05 PM
  3. Shaggy15's Avatar
    I figured it out, I just needed to turn "auto retrieve" off, thank you though
    02-21-2016 01:36 PM

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