1. AC Question's Avatar
    1st gen Moto X tells me I have an update (139.12.57.ghost.en.US) when I select Settings/About Phone/System Updates. When I select to download nothing happens. I'm on Wifi and phone plugged in.

    Running 4.2.2 (139.10.51.ghost_usc.
    USC.en.US) and on US Cellular who says, according to their website, as of August 2015 I could have updated all the way up to 5.1. I never received any notification from US Cellular about any updates.

    Phone was bought used from US Cell employee.

    Any ideas why it won't update?
    02-23-2016 09:58 PM
  2. Tech-Newb's Avatar
    Is the phone rooted? Or got rooted before? Rooted phones cannot get OTA updates directly.

    Posted with ❤Love❤
    02-24-2016 04:15 AM
  3. Bandgeek4's Avatar
    Not to my knowledge. It was in "new" condition when I got it but maybe previous owner did.
    02-24-2016 05:26 AM

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