1. AC Question's Avatar
    My Moto X Play shows e7 & OK on the display screen from yesterday & after i click ok, it goes away? What could be the problem? Is it a virus?
    03-04-2016 02:39 AM
  2. Devhux's Avatar
    It seems someone else has seen this, but we didn't find out what actually caused it.

    http://forums.androidcentral.com/mot...e7-ok-why.html

    Have you installed any new apps recently? If so, one of them may be the culprit.

    If not, you could try a malware-scanning app like MalwareBytes for Android or AVG (both of which are in the Play Store).

    The following article may offer some advice if it is malware (again, I can't say for sure as it's not something I'm funding a lot of info on).

    http://www.androidcentral.com/help-m...id-has-malware

    Hope this helps. Let us know for sure if one of these things helps - would be a great resource in the future if someone else runs into the same problem.
  3. AlphaTango414's Avatar
    Does it keep coming back?
    03-04-2016 04:08 AM
  4. Devhux's Avatar
    It seems someone else has seen this, but we didn't find out what actually caused it.

    http://forums.androidcentral.com/mot...e7-ok-why.html

    Have you installed any new apps recently? If so, one of them may be the culprit.

    If not, you could try a malware-scanning app like MalwareBytes for Android or AVG (both of which are in the Play Store).

    The following article may offer some advice if it is malware (again, I can't say for sure as it's not something I'm funding a lot of info on).

    http://www.androidcentral.com/help-m...id-has-malware

    Hope this helps. Let us know for sure if one of these things helps - would be a great resource in the future if someone else runs into the same problem.
    03-04-2016 04:18 AM

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