1. AC Question's Avatar
    Chrome was open, on the CVS.com website. Screen timed out. When I turned the screen back on, it was frozen. I've tried to close the Chrome app. It won't let me. And when I try to open up any program, including settings, my phone is unresponsive. I can't do anything with the phone, and the battery is draining at a very fast rate. What can I do? Thank you
    03-06-2016 12:25 AM
  2. dpham00's Avatar
    I would try to pull the battery, if it is removable.
    03-06-2016 12:51 AM

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