03-06-2016 07:17 AM
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  1. AC Question's Avatar
    AC Question
    I got my galaxy s7 a week ago. Today the camera app suddenly started giving problems. It was failing to open. After force stoping it and clearing the cache, it finally opened. But now its not switching to front camera. I tried with camera360 app, viber and skype. But everywhere its only showing the rear came. Not switching to front camera. I did factory reset. Still its not working. Can anyone please help me with this problem???
    03-06-2016 03:57 AM
  2. STARGATE's Avatar
    STARGATE
    Ambassador
    Sorry to hear that.
    If the problem persists after a factory reset, I suggest you exchange/return the phone as soon as possible, before the 14 days period.
    It could be software, or worse, hardware, in any case it shouldn't be having this kind of problems.
    03-06-2016 07:17 AM
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