1. fa355115's Avatar
    Hi there,

    I recently used a Samsung Galaxy S5 and configured my google account on it .... then wipe out the device using th volume up, power and home button and gave it to a friend ....

    but he is now telling me when switching on the device and in the configuration process, the phone is asking for th "owner's" adress ... , which seem to be my gmail account, without letting him enter his own gmail account ?!?

    How can that be ?
    03-10-2016 07:05 AM
  2. srkmagnus's Avatar
    Hi there,

    I recently used a Samsung Galaxy S5 and configured my google account on it .... then wipe out the device using th volume up, power and home button and gave it to a friend ....

    but he is now telling me when switching on the device and in the configuration process, the phone is asking for th "owner's" adress ... , which seem to be my gmail account, without letting him enter his own gmail account ?!?

    How can that be ?
    That is a security feature. You will need to enter your account information to remove the account from the phone.
    03-10-2016 07:22 AM

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