trying to delete non-working hangouts

[AC Question]

my lg phone shows two hangouts. when I go to use them, I get a red exclamation point and the message 'can't create hangout'. I've tried to delete them using the Delete Command - it won't delete them - how do I do that?

 

[B. Diddy]

Welcome to Android Central! Which LG phone? Do you mean that you have two Hangouts icons in the App Drawer or homescreen? Or there are two Hangout conversations within the Hangouts app?