03-11-2016 03:21 AM
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  1. paqmanbiker's Avatar
    paqmanbiker
    I just bought an AT&T Galaxy S5 brand new, and got AT&T to unlock it for me so I could use it on T-mobile. Now that it's unlocked, what will happen if I factory reset the phone? Will it re-lock? If so, will the code they gave me still work to unlock it again? I may want to factory reset it at some point, but I'm afraid it will lock again. Going through the unlock process with AT&T was not fun.
    03-10-2016 05:15 PM
  2. the tall guy's Avatar
    the tall guy
    Community Review Team
    Q&A Team
    Hi, factory resetting the device shouldn't remove the unblock.
    03-11-2016 03:21 AM
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