1. AC Question's Avatar
    Galaxy s5 screen will not sleep. Press and release the power button, screen goes black and comes back on immediately. The 'Stay Awake' function is not on in the settings. I currently have the screen time out set to 15 seconds. At 15 seconds, the screen dims, goes black, and comes right back on immediately. I am a complete ***** with smart phones and have no clue why this new phone (refurbished) is doing this nonsense.
    03-11-2016 05:22 PM
  2. belodion's Avatar
    I don't know what would cause that, but a phone ought to be able to power off. Return for refund, repair or replacement.
    03-11-2016 05:37 PM

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