Cant download photographs from Samsung Galaxy 5 to laptop

A

AC Question

when phone plugged into laptop, can't find folder with photographs
 

B. Diddy

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Welcome to Android Central! S5 or Note5? On your computer, open Windows Explorer--is the phone listed in the devices? If not, on the phone, swipe down the notification panel and tap the USB icon. Make sure MTP is selected.
 

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