A
AC Question
Hello,
I am having real problems with my screen lock on the S6 following a recent software update.
Problem 1: When I receive a call for the first couple rings my screen remains black, when it eventually lights up it requires me to unlock it. I would hope that any incoming call would automatically light my phone up and then automatically unlock my phone so i just need to swipe to answer.
Problem 2: When i now try to unlock my phone it is so slow to light up, regardless of whether i press the home button or the power button on the side it seems that the screen lights up in stages, like its on a dimmer, gradually getting lighter and lighter which takes several seconds before eventually allowing me to unlock via a pattern code. However it often doesn't react to the first press of the home screen/power button either. I often have to press this several times to take me to the screen lock.
Please help!!!
Many thanks in advance.
I am having real problems with my screen lock on the S6 following a recent software update.
Problem 1: When I receive a call for the first couple rings my screen remains black, when it eventually lights up it requires me to unlock it. I would hope that any incoming call would automatically light my phone up and then automatically unlock my phone so i just need to swipe to answer.
Problem 2: When i now try to unlock my phone it is so slow to light up, regardless of whether i press the home button or the power button on the side it seems that the screen lights up in stages, like its on a dimmer, gradually getting lighter and lighter which takes several seconds before eventually allowing me to unlock via a pattern code. However it often doesn't react to the first press of the home screen/power button either. I often have to press this several times to take me to the screen lock.
Please help!!!
Many thanks in advance.