1. AC Question's Avatar
    My phone is the 2015 Samsung A3 and when I woke up I tried to go in but I can't unlock it due to the missing keyboard.I tried restarting it but the keyboard doesn't appear.I cannot have any access to my apps in the phone even if I tried using them through my computer.I don't want to factory reset it...pls help
    03-18-2016 08:18 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. On your PC, go to the Play store and there you can install another keyboard to your device. You will have to sign in with the same Gmail account that is on the phone. Once you have another installed, that should get a keyboard up for you.
    03-18-2016 09:10 AM

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