1. AC Question's Avatar
    Recently bought a new Samsung Go Prime phone. I have a 64 gb card in it. Card has been formatted inside the phone. I've added tons of songs from computer to the phone. Some files play correctly, most won't however. I can have for example 40 tracks under one artist. I can select a song from the playlist, and the player will play the next track that will work. I get playback error messages most of the time. I've tried several different players and get the same result. Doesn't matter what format the songs is, mp3 or wma, result is the same. Also, when I add movies to the sd card, most of the time they won't play at all. Anyone know what I can do to resolve?
    03-18-2016 06:14 PM
  2. srkmagnus's Avatar
    I would suggest checking the file formats and see if that's the problem. Also, try moving to the internal storage and see if that helps. Also, you might want to try a third-party music player app and see if that helps.

    Let us know if you have any other questions.
    03-18-2016 11:37 PM

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