I don't see "Connected to Installer" when I swipe down

[AC Question]

I am trying to transfer music from my PC to my phone and can't find the MTP function and Windows 10 does not recognize my phone when I plug it into the computer. I also can't see a "charging" option when I swipe down. Any help is greatly appreciated. Thanks very much.

 

[anon(632115)]

Make sure you use the cable that came wit the phone. Make sure drivers for yor phone are installed on your PC. You could also try a different usb socket. If none of those things work come back and tell us what device you have