I don't see "Connected to Installer" when I swipe down

I am trying to transfer music from my PC to my phone and can't find the MTP function and Windows 10 does not recognize my phone when I plug it into the computer. I also can't see a "charging" option when I swipe down. Any help is greatly appreciated. Thanks very much.

Make sure you use the cable that came wit the phone. Make sure drivers for yor phone are installed on your PC. You could also try a different usb socket. If none of those things work come back and tell us what device you have