1. AC Question's Avatar
    my galaxy S5 is locked with a fingerprint. i went to unlock my phone and it wasnt working, then my screen changed to just my backround picture, it says Enter Password where the backup pin password would be and then emergency call button. i have recently discovered that i can receive calls and when im on the call i can see the message icon where someone had text messeged me but i cannot get into the phone whatsoever.
    03-27-2016 08:57 AM
  2. the tall guy's Avatar
    Have you tried Android Device Manager to unlock the phone, or speak to your carrier, they'll show you how to unlock it.

    Posted via the Android Central App
    03-27-2016 09:51 AM

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