How do I access my phone after restarting.

A

AC Question

I downloaded the Marshmallow update last week. I restarted my Galaxy S6 phone today. Ive had fingerprint security since I purchased my phone and I do have a backup password. But when I restarted my phone it required a PIN number. I have never set a PIN number so now I cant get in my phone. What can I do to get back into my phone.

Please help!!!
 

mhinc

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Dec 27, 2012
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I downloaded the Marshmallow update last week. I restarted my Galaxy S6 phone today. Ive had fingerprint security since I purchased my phone and I do have a backup password. But when I restarted my phone it required a PIN number. I have never set a PIN number so now I cant get in my phone. What can I do to get back into my phone.

Please help!!!

That PIN should be the same thing you entered as your backup to your fingerprint scanner
 

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