1. AC Question's Avatar
    My phone was completely okay yesterday, however dunno what happened today, I have the Galaxy note 4 and i think right after i upgraded to the new version which is ( 5.1.1 )
    it started Automatically to shut down and lagg in every single way, It turned off today and i turned it on again and found out that the fingerprint scanner is gone and the problem is that I've forgotten my backup password.
    any help guys ?
    P.S : i would try anything that wouldn't actually damage my data and or delete anything of my things and stuff.
    04-08-2016 04:38 PM
  2. belodion's Avatar
    A Cache Partition wipe may help, and does not cause a loss of personal data.
    A Factory Reset may also help, as long as you back up your personal data first. Let us know if you need advice about that.
    Also, see this:
    http://forums.androidcentral.com/sho...d.php?t=640158

    Posted via the Android Central App
    04-08-2016 05:13 PM

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