04-13-2016 07:18 AM
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  1. AC Question's Avatar
    AC Question
    My dad just bought as Asus zenfone 2e online (not one of his best ideas) well it is stuck on the setup wizard. I can not click on any buttons, the wizard just tells me what the button is while outlined with green dots. I can select another language if I press, hold and double tap but that is all. Someone please help if you can!
    04-08-2016 06:06 PM
  2. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by AC Question
    My dad just bought as Asus zenfone 2e online (not one of his best ideas) well it is stuck on the setup wizard. I can not click on any buttons, the wizard just tells me what the button is while outlined with green dots. I can select another language if I press, hold and double tap but that is all. Someone please help if you can!
    Welcome to Android Central!

    Try booting in to recovery and doing a factory reset through the recovery. See if that resets everything and try to set it up again.

    [Zenfone 2] How to Enter Recovery, Wipe Data, Wipe Cache ~ Asus Zenfone Blog News, Tips, Tutorial, Download and ROM
    04-13-2016 07:18 AM
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