1. AC Question's Avatar
    I have a Samsung S6 Edge and the other day an alert came up at the top of my home page saying that I needed to install a software update, this update would be to Android 6.0 Marshmallow. The thing is I am very very scared of doing this update because in the past on previous phones, when I have installed a software update, I have found that after the update has been done, I have lost some of my data, i.e. music, photos, contacts etc.....and as I have a lot of things on my phone from my late husband like messages and photos, hence the reason why I am scared of doing it. I have backed up my phone on the phone itself, but you cant back up music or photo's......but what I would like to know is, would I lose anything if I did the update?

    Im sorry but I am not techno minded in any way shape of form

    Thanks
    04-09-2016 04:45 AM
  2. belodion's Avatar
    Please see this:

    http://forums.androidcentral.com/sho...d.php?t=499341

    If there is anything else you would like to know before proceeding further, please ask right here.

    Posted via the Android Central App
    04-09-2016 04:56 AM
  3. Racy Tracy's Avatar
    Thanks very much for that, but what I really wanted to know was, would the update wipe any data that I have on my phone

    Thanks
    04-09-2016 05:36 AM
  4. maclancer's Avatar
    Thanks very much for that, but what I really wanted to know was, would the update wipe any data that I have on my phone

    Thanks
    The answer is no when is a software update. The only possible way to wipe your data at all if you factory reset the phone.
    04-09-2016 05:46 AM
  5. Bob Kolenberg's Avatar
    I wanna know if it will destroy my root

    Posted via the Android Central App
    04-09-2016 05:59 AM
  6. maclancer's Avatar
    I wanna know if it will destroy my root

    Posted via the Android Central App
    It will... If the software update is from the manufacturer. Also, it can mess up your OS... Having a rooted phone plus software upgrade can be a lethal combination.
    04-09-2016 07:12 AM

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