why doesnt play store download and update any apps ?

[AC Question]

i have gionee e8. in this mobile play store does not download and update apps. i had cleared caches from google play store and download manager, but it does not work.

 

[B. Diddy]

Welcome to Android Central! Did the phone come with the Play Store preinstalled, or did you have to install it yourself? If the latter, then the phone isn't certified for Google Play, and the Play Store may not be compatible.