1. AC Question's Avatar
    I was texting and all of the sudden my got a message saying my phone was updating it took a king time then asked me to do the setup wizard. Now I lost all my information. What can I do please help! Why would it factory reset??
    04-09-2016 10:57 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Was it a system update? Even if it was a system update, it shouldn't do a factory reset, so I would wonder about some major firmware or hardware glitch.
    H3aTeRzz likes this.
    04-10-2016 05:02 PM

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