04-10-2016 01:24 PM
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  1. AC Question's Avatar
    AC Question
    samsung galaxy 5 is crashing. Should i connect my android to my desktand try and fix it . When i turn om my galaxy it goes haywire and inow has a grey face and getting darker? not sure if my phone was hijacked or if i have spyware but it redirects, has programs that mhide behind each other,Could someone have actually takin out my OS and replaced it. there is quick connect which i cant find anything on, my facebook has "nearby friends which i never added . its a mess...thx
    04-10-2016 11:43 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! S5 or Note5? Try booting into Safe Mode to see if the problem persists:

    https://support.t-mobile.com/docs/DOC-10696
    https://support.t-mobile.com/docs/DOC-23216
    04-10-2016 01:24 PM
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