04-14-2016 07:18 AM
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  1. AC Question's Avatar
    AC Question
    I have got the device but could not connect to LTE mode for faster connections. My data access mode is always H+, no 4G connection. I have literally done everything i could to make it work such as resetting the network APN, switch on and off. and reset the factory setting. But the problem is still there. I have checked with my network provider - what they are saying it is a device issue rather than theirs. Is there a possible solution or have to go back to the factory for reset?
    04-10-2016 06:58 PM
  2. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by AC Question
    I have got the device but could not connect to LTE mode for faster connections. My data access mode is always H+, no 4G connection. I have literally done everything i could to make it work such as resetting the network APN, switch on and off. and reset the factory setting. But the problem is still there. I have checked with my network provider - what they are saying it is a device issue rather than theirs. Is there a possible solution or have to go back to the factory for reset?
    Welcome to Android Central!

    What phone do you have and are you using it with the original carrier it is for?
    04-14-2016 07:18 AM
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