No 4G signal

[AC Question]

I have got the device but could not connect to LTE mode for faster connections. My data access mode is always H+, no 4G connection. I have literally done everything i could to make it work such as resetting the network APN, switch on and off. and reset the factory setting. But the problem is still there. I have checked with my network provider - what they are saying it is a device issue rather than theirs. Is there a possible solution or have to go back to the factory for reset?

 

[itguyjax8430]

I have got the device but could not connect to LTE mode for faster connections. My data access mode is always H+, no 4G connection. I have literally done everything i could to make it work such as resetting the network APN, switch on and off. and reset the factory setting. But the problem is still there. I have checked with my network provider - what they are saying it is a device issue rather than theirs. Is there a possible solution or have to go back to the factory for reset?

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