HTC M8 Mail Sync only one way

A

AC Question

Hello,

Last week I started having trouble with the mail App on my M8 and today it has gotten worse.

Originally my work email would not sync the inbox, which I "fixed" by deleting and adding the account again. But now all the accounts on my phone only sync one way - they refresh to match the server , the server doesn't accept any changes from them.

So I will delete an email in any of my in boxes, my email will sync (during which the entire inbox is empty) and then it repopulated entirely, including previously deleted messages/previously opened emails are listed as UN read.

I've sent through all the sync settings and everything is fine. Any suggestions?
 

jasonandrews25788

Well-known member
Aug 10, 2016
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Hi! are you using Exchange server for your work email? if you do, can you check if you have Microsoft Exchange ActiveSync or just a plain Exchange account on the options when you add it on your phone? go to settings> accounts> add accounts. check it there.
 

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