04-13-2016 09:58 AM
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  1. AC Question's Avatar
    AC Question
    tried a lot of things-still won't recognize laptop
    04-13-2016 08:41 AM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Look in the laptop, not the phone. First install the SAMSUNG_USB_Driver_for_Mobile_Phones in the laptop. Then plug in the S7 and you should see a new hard drive - the S7.
    04-13-2016 09:58 AM
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