1. AC Question's Avatar
    sound and everything else still works
    04-13-2016 03:59 PM
  2. belodion's Avatar
    The screen may have failed, or be close to failing.
    But try Safe Mode, in case some app is interfering with screen brightness.
    04-13-2016 04:04 PM
  3. Rukbat's Avatar
    If it's not an app doing it, it's probably the LED backlight (at the rear of the screen) or something on the motherboard controlling screen brightness that failed. In either case it'll have to go into the repair shop.
    04-13-2016 05:04 PM

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