1. Difan Zhao's Avatar
    My dad bought this phone from China and now it is stuck on the boot screen (which just shows "Samsung Galaxy On7" on top and "Powered by android" on bottom). I have tried

    1. remove the battery
    2. wipe cache
    3. wipe data/factory reset

    However none of these worked. I also called the samsung support line but they told me that they don't support this model..

    Any help is much apprecaited!
    04-15-2016 04:52 PM

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