1. AC Question's Avatar
    Any time I try to test to a new contact or new number I have not texted to before, I get an error message "Unfortunately Messages has stopped". I have cleared cache and wiping cache partition

    I really do not want to have to do a factory reset!!!!!!
    04-16-2016 07:17 PM
  2. H3aTeRzz's Avatar
    Hi there!

    For troubleshooting purposes...try downloading a third party messaging app from the play store, like Textra. See if it continues. Honestly, if you've done the cache wipe....and its still occurring, that i'm afraid there's really nothing else to do but to do a Full Factory Reset. Just be sure to back up all your data if you do. Using apps like, Samsung Smart Switch and Helium...makes it pretty easy.

    Hope this helps!

    04-16-2016 07:39 PM

Similar Threads

  1. I want to Debrand my Samsung Galaxy S6 Edge + SM-G928A
    By thelittleleto in forum Samsung Galaxy S6 edge+
    Replies: 6
    Last Post: 10-04-2016, 01:45 PM
  2. I can't use bitmoji on note 5/message+.
    By gawoods in forum General Help and How To
    Replies: 2
    Last Post: 04-20-2016, 10:13 PM
  3. Replies: 1
    Last Post: 04-17-2016, 02:16 AM
  4. Recovering Photos from Battery Dead S6 edge
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-16-2016, 06:07 PM
  5. How and where do I mount an SD card for Samsung Galaxy Tab 4
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 04-16-2016, 05:01 PM