1. AC Question's Avatar
    I can only get the screen to turn on by pressing the power button and the volume up button. The touch screen won't work, but the s-pen will work the screen.
    04-17-2016 06:38 PM
  2. sydneycooper1979's Avatar
    You can try a factory reset, but you may have a hardware problem and will need to see about getting it repaired or replaced.
    04-17-2016 06:44 PM
  3. kevin r's Avatar
    I tried the factory reset, it didn't work it's just out of warranty so I can't send it back .
    04-17-2016 06:59 PM
  4. kevin r's Avatar
    Nothing huh, this hasn't happened to anyone else?
    04-28-2016 11:03 AM

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