1. AC Question's Avatar
    I am locked out of one of the apps on my phone (note4) as i have forgotton my password and there is no option to reset. Is there anyway to get access to this information, surely there is a way to see the background information of the app. I really need access to one of the files i have stored in there (its the app snote)
    04-21-2016 11:29 AM
  2. VW Maverick's Avatar
    Welcome.
    Are you referring to the password for the device or the password for the app?

    Mav.
    04-21-2016 11:31 AM
  3. Rukbat's Avatar
    That's the problem with passwords, either for the phone or, as in your case, for an app. If the passwording is good, if you forget it, you're locked out. If you can get the password without knowing it, it's not very secure.

    Most Android passwording apps are good - if you forget them, uninstall the app, restart, reinstall the app and see if you can get into it.
    04-22-2016 11:43 AM

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