1. AC Question's Avatar
    my phone is on and the battery can not be removed but my screen will not respond it lights up and side buttons work but screen wont do any thing but light up
    04-21-2016 04:23 PM
  2. belodion's Avatar
    Have you tried a Power Off and Restart, and if no go, a Cache Partition wipe?

    Posted via the Android Central App
    04-21-2016 06:12 PM
  3. June1023's Avatar
    My zte is doing the same thing nor can I access the battery. Did you resolve the issue? If so would you please describe what you were able to do. Thanks
    08-10-2016 07:31 PM

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