how do i factory rest a samsung galaxy that has lollipop on the email

A

AC Question

i bought a phone off the streets it has lollipop on the emal so until i put the emil in i cant get into the phone well i dont know the email address nor the person i bought it from how do i factory reset
 

Javier P

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Feb 21, 2014
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This is a security feature to protect the phone, and the information included in it, in case it gets stolen. If you, inadvertently, bought a stolen phone there's no way to bypass this process, so that device is completely useless for you and dear for the original owner.
 

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