My Fingerprint scanner dissapeared

[AC Question]

MY fingerprint scanner suddenly disappeared and i can not remember backup password. What is the bug here? How can I unlock my phone?

 

[H3aTeRzz]

Hi

You'll need to sign into Google Android Device Manager, or Samsung Find My Mobile, if you've set them up; and login and set a new lock code.

https://accounts.google.com/Service...ogle.com/android/devicemanager?u=0&authuser=0

https://findmymobile.samsung.com/account/init.do#

Hope this helps!

 

[B. Diddy]

Welcome to Android Central! Which phone do you have? This is one of the main reasons you need to remember the backup password you created when setting up the fingerprint scanner.