1. AC Question's Avatar
    MY fingerprint scanner suddenly disappeared and i can not remember backup password. What is the bug here? How can I unlock my phone?
    04-25-2016 11:31 PM
  2. H3aTeRzz's Avatar
    Hi

    You'll need to sign into Google Android Device Manager, or Samsung Find My Mobile, if you've set them up; and login and set a new lock code.

    https://accounts.google.com/ServiceL...3D0&authuser=0

    https://findmymobile.samsung.com/account/init.do#

    Hope this helps!
    04-26-2016 07:11 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Which phone do you have? This is one of the main reasons you need to remember the backup password you created when setting up the fingerprint scanner.
    04-26-2016 03:30 PM

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