1. AC Question's Avatar
    i had a fingerprint lock on my phone, it did not read the fingerprint 5 times and asked me for my backup password which I cant remember, I then googled and wiped my phone to factory default, now I have to enter the google account that was previously synced on the device, I do so and enter the password and all I get the same as before sign with the google account that was previously synced on the device. how can I get past this as I can t do anything ells on my phone till I am past it.
    04-26-2016 02:35 PM
  2. H3aTeRzz's Avatar
    Hi there!

    if you do not know your google account information, or its not working, then there's NO way to enter the phone or do anything with it. Check out the below link, as it will tell you how to possibly recover loss google account.

    http://forums.androidcentral.com/amb...read-here.html

    Chris
    04-26-2016 03:04 PM

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