Speaker Phone Issue

[AC Question]

My wife has upgraded to the S7 Edge and when she talks to me on her speaker phone I get a bad reception and only hear every other word. Anyone else have this issue? We both have S7 Edge phones.

 

[Rich Burton]

I have the same issue. When using the phone on speaker the person on the other end claims they are getting feedback on their end and it was hard to hear. I thought it may be my phone so I took it to T-Mobile to have it checked out. No solution. My wife just upgraded from the S6 to the S7 and she is having the same issue. I never experienced the issue until I was talking with her and the issue is very real and annoying. My daughter has a Iphone and when we talked to her on speaker from either of our phones same issue and we have to come off speaker. What's the issue with this. Carrier or phone?

 

[AlphaTango414]

Sounds like phone hardware issue. Do you have good reception when placing the call?

 

[Rukbat]

Take the offending phone (not the one receiving the problems, necessarily) to its carrier, and ask them to please fix it. It can be the phone, the provisioning of the account or some of their hardware. The last two are issues only they can fix. (And the first one will cost you if you buy a new phone, so let them replace it if it's bad.)

 

[Rich Burton]

No issues with reception when not on speaker