How can I stop the screen from shutting off while I'm watching a video on my gs7 edge??

[AC Question]

While I watch netflix,youtube,Hulu my phone randomly dims, then shuts off the screen.. doesn't lock it just goes black. Any ideas on how to stop that? GALAXY S7 EDGE.. THANKS!

 

[Golfdriver97]

Welcome to the forums. Is it the dimming happening after your screen timeout has passed?

 

[Namesness]

My screen shut off is 10 mins, it dims and if I don't touch the screen it shuts off. I have to put in my pattern to open my phone again.

 

[Golfdriver97]

My screen shut off is 10 mins, it dims and if I don't touch the screen it shuts off. I have to put in my pattern to open my phone again.

Strange...is this in the browser? The app should keep the device awake as long as a video is playing.

 

[washuai]

Strange...is this in the browser? The app should keep the device awake as long as a video is playing.

I have the same problem on my S7, no edge. I was in the hulu app itself. I don't know a solution. Hope to hear of one. Never had this problem on any of my previous androids.

 

[Golfdriver97]

I have the same problem on my S7, no edge. I was in the hulu app itself. I don't know a solution. Hope to hear of one. Never had this problem on any of my previous androids.

If it was only in the Hulu app, I would send them an email. That app should have a permission to keep the device awake.

 

[B. Diddy]

Any power-saving modes turned on, or 3rd party power-saving apps installed?

 

[GalTraveler]

While I watch netflix,youtube,Hulu my phone randomly dims, then shuts off the screen.. doesn't lock it just goes black. Any ideas on how to stop that? GALAXY S7 EDGE.. THANKS!

My phone and tablet both do it. Hulu and netflix. No rhyme or reason. No particular show, time, or brands...

 

[sandra211]

While I watch netflix,youtube,Hulu my phone randomly dims, then shuts off the screen.. doesn't lock it just goes black. Any ideas on how to stop that? GALAXY S7 EDGE.. THANKS!

If you add the app, 'Keep Screen On', you'll be able to have screen on all the time or until you turn it off.