the phone wont let me delete files it says its full

[AC Question]

its telling me the device is full it wont let me delete anything
it keeps shutting down

 

[Javier P]

Welcome to the forums! What phone do you have and which Android version is it running? Can you get into the settings? If so, first you could try clearing cache in settings - storage. If no go, try clearing cache for some specific apps like Chrome or any social media app.

Also, have you already tried uninstalling any app?