1. AC Question's Avatar

    The other day my phone screen has started to act strangely. Firstly, when scrolling down it's started to lag a little, sometimes it scrolls down a bit and then goes up a bit (it's sometimes really hard to read an article etc. as you can't always scroll to the area you want to read). It also seems to be zooming in on it's own sometimes, without me pinching. Furthermore, when scrolling it sometimes selects things by itself instead of scrolling up/down.

    I don't think it can be moisture that's caused this problem, as I never take it into the bathroom when/after having a shower, however it's possible a little bit of steam could go into the room my phone is in, when I exit the bathroom (I don't think this is causing it, though).

    Oh, it also has started to take screenshots on it's own.

    Please give me some advice as this problem is really annoying! If it needs a repair, what sort of price do Samsung charge?
    04-29-2016 12:40 PM
  2. H3aTeRzz's Avatar

    You can try to wipe the cache partition. You didn't mention what type of phone you have, so not sure if that's an option. Normally this is done from entering recovery mode. You can google, "how to wipe cache partition on my (your phone).

    Also...does this happen when your phone is plugged in? and not when its unplugged, or both?

    04-29-2016 12:59 PM

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