05-01-2016 01:13 PM
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  1. AC Question's Avatar
    AC Question
    I have an HTC one m8 with lollipop, and every time I unlock my phone I pop up comes up that says it cleared x amount of memory. It also says I have x amount available, as well as an ad. It just started doing this a few days ago, and i dont think I downloaded an app that would do that. What is it?
    04-30-2016 10:50 AM
  2. belodion's Avatar
    belodion
    Q&A Team
    Ambassador
    Moderator
    To test that, boot into Safe Mode.
    04-30-2016 11:42 AM
  3. Javier P's Avatar
    Javier P
    Ambassador
    Moderator
    Welcome to the forums! That sounds like an ad coming from a cleaner app or some kind of memory booster. Do you have any app by Cheetah Mobile or DU installed in your phone? If so, I'd recommend you to uninstall it, they use to do more harm than good.
    Laura Knotek likes this.
    04-30-2016 12:40 PM
  4. Lily Colvin's Avatar
    Lily Colvin
    Originally Posted by Javier P
    Welcome to the forums! That sounds like an ad coming from a cleaner app or some kind of memory booster. Do you have any app by Cheetah Mobile or DU installed in your phone? If so, I'd recommend you to uninstall it, they use to do more harm than good.
    I had an app a few months ago that was supposed to clean up my phone, but I deleted it. And this started less than a week ago, so I don't think that is it
    05-01-2016 01:12 PM
  5. Lily Colvin's Avatar
    Lily Colvin
    I did, and everything looked ordinary. No third party apps that I think would cause that
    belodion likes this.
    05-01-2016 01:13 PM
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