[AC Question]

I recently updated my Turbo 2. Now I can't download my pics to laptop. When I hook up USB it now asks What I want to us USB for. Never did that prior. No matter what I choose (MTP or PTP transfer), when I look for pics on SD card, it shows no files, however it shows that memory is being used up. When I look thru the phone I can see all the pics are there though. When I try to use Import pics option, it says no pic or videos are found.

[srkmagnus]

Make sure you updated the USB drivers for the device in your computer. Select mtp and let us know if that works .

[emoreland]

Laptop is saying all drivers are up to date.
When I choose MTP, there is nothing showing up on SD card. Internal storage shows up all the folders, however the DCIM folder doesn't contain any pics.