Note 4 issue with playback on audiobooks and podcasts

[AC Question]

So I have a note 4 which I thought was not playing audiobooks. Turns out it is plying them, but I can just barely hear it in a quiet room at highest volume.

Odd things:

1) all programs do this with this type of media... Paudible, google play, 3rd party programs, but no other media has this issue. Music and movies are normal.

2) Same with streaming or saved media.

2) Only happens with (any) headphones in. Built-in speaker and Bluetooth speakers are fine.

3) Reinstalled software = no change. Factory reset = no change. Delete android backup data in Google dashboard + factory reset = no change.

 

[Mom_of_5]

I have this problem also but with my headset playing really low. I don't know how to make it louder. I have increased the volume on the headset and my Note 4.