1. AC Question's Avatar
    I cracked my GS7 severely and the screen no longer lights up. I have a bunch of fairly important photographs saved to the phone that I need for work.

    I am still able to unlock my phone through the finger print scanner - but touch screen & "back" / "cascade" buttons are not working.

    My problem comes as, when I connect my phone to my PC, I need to enter the phone and physically hit "Allow MTP connection to be established". As I'm sure you can imagine this is problematic to retrieving data as my screen is completely dead.

    Is there anyway I am able to confirm that I want an MTP connection to be established? Again - I am able to unlock my phone still!

    05-11-2016 08:44 PM
  2. Rukbat's Avatar
    You'll need a screen put onto it temporarily to get the pictures off.
    05-11-2016 11:12 PM

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