05-15-2016 11:20 AM
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  1. AC Question's Avatar
    AC Question
    so my phone died today and when I charged and turned it on, it came on but freezes right before it hits the start screen . I cant even restart and restore the phone. please help if you can !
    05-15-2016 03:53 AM
  2. Javier P's Avatar
    Javier P
    Ambassador
    Moderator
    Have you already tried removing the battery or replacing it for a new one?
    05-15-2016 11:20 AM
« my son is stuck in kids mode on his asus tablet. How does he get out ? | does anyone know how to unfeeze galaxy core prime in the introduction screen ? »

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