1. javed_humza's Avatar
    hi everyone,
    last night my phone was fully charged working perfectly fine but when i got up in the morning what i see is that my phone is all black i thought due to low battery it got turned off so i plugged in to charging but nothing happened took battery out put battery again but nothing changed my phone is not responding at all even if i press power button it doesn't vibrate totally died
    what should i do pls help ????
    05-16-2016 11:06 AM
  2. the tall guy's Avatar
    Hi, try replacing the battery with a new one, also try a different charging cable and power socket so you can rule out those issues. Failing that it might be worth while sending the phone away to be repaired. Is it under warranty, could Huawei perhaps fix / replace it?
    05-23-2016 07:52 AM

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