1. AC Question's Avatar
    Phone was on charger. I hit button to turn phone from black screen to home screen. Home screen came on approximately halfway and then froze up. I cannot turn phone off. Is there anything I can do to reset the phone or get it to turn off and then back on?
    05-16-2016 11:09 AM
  2. belodion's Avatar
    Try holding Power until the phone powers down.
    05-16-2016 11:59 AM

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