1. AC Question's Avatar
    I have looked at the various reports but none seem to refer my phone. Can anyone help? Frank
    05-18-2016 05:57 PM
  2. Javier P's Avatar
    Hello Frank, welcome to the forums! Take a look at this thread and see if any of those solutions work for you.

    05-18-2016 06:02 PM
  3. madman19979's Avatar
    Javier, I'm having the same problem and have already looked through that thread, but the galaxy core prime doesn't have a "My Device" section in the settings so I can't figure out how to disable gestures like posters suggested. I don't even know if it's actually an option on this phone.

    I've also tried clearing Touchwiz Home's data and cache, but this seems to solve the problem only for an hour or two.

    Do you have any other solutions that might work?
    05-22-2016 02:55 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! Does this persist in Safe Mode?
    05-22-2016 05:55 PM

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