Galaxy S5 Peculiar e-mail sync issue with exchange server, how to fix?

A

AC Question

I recently added a new outlook 365 account to my Galaxy S5 and it does connect and somewhat sync with the server, but my inbox is not loading all the latest e-mails. If I look at inbox, the latest e-mails shown are from about a week ago (even though I see in Outlook 365 on my computer that there have been at least 10 received today alone). If I look at sent items, it correctly shows every message up until one I sent an hour ago. I've tried manually syncing and the phone seems to think it is up to date, because it still doesn't load the inbox contents.

Really strange and I can't figure out what I'm doing wrong.
 

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